80:60:20 Paradox

Why is it that 80% of leaders claim to spend 60% of their time in teams, yet only 20% of teams are high performing, collaborative teams?

My fascination and preoccupation with this paradox led me to write my latest book - Team Better Together.

There are three main explanations for the 80:60:20 paradox:

  1. Relationships precede results – for teams to improve results, they first need to better relate. Teams rise and fall based on the quality of their working relationships.

  2. Groups are not teams – as John Kotter said. “In every team there is a group but not every group is a team.” A group is a collection of individuals who work independently to achieve their own objectives. Teams work interdependency to achieve something no group nor individual can.

  3. Collective performance goalsteams exist to achieve what no other entity can. Teams hold themselves individually and collectively accountable to achieve the team’s collective performance goals, only achievable working interdependently.

The 80:60:20 paradox need not be the team’s destiny. To be a high performing, collaborative team requires discipline.

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Fear + Futility = Culture Killers